Shipping information
Our parcels are sent exclusively with the Austrian Post AG. The domestic shipping partner guarantees fair payment and delivers every parcel intact to its destination.
Shipping costs for Webshop:
Germany / Austria:
Orders consisting of more than one product: 8,00€ gross
Orders consisting of a single product only: 5,00€ gross
From an order value of 150,00€: free shipping
Our Vouchers are sent free of charge within Austria.
Germany:
For every order under 150,00€ value of goods: 10,00€ gross
From an order value of 150,00€: free shipping
Our Vouchers are sent free of charge to Germany.
Switzerland:
For every order under 350,00€ value of goods: 39,90€ excl.
From an order value of 350,00€: free shipping
Vouchers: 14,90€ gross
For delivery destinations outside the European Union (Switzerland), the customer must ensure correct import customs clearance (at his/her own expense). Additional customs duties, costs and fees will be incurred.
Europe Zone 2:
Applies to the following countries: Belgium (BE), Italy (IT), Croatia (HR), Luxembourg (LUX), the Netherlands (NL), Slovakia (SK), Slovenia (SI), the Czech Republic (CZ) and Hungary (HU).
For every order under 250,00€ value of goods: 14,10€ gross
From an order value of 250,00€: free shipping
Vouchers: 11,50€ gross
Europe Zone 3:
Applies to the following countries: Denmark (DK), Finland (FI), France (FR), Great Britain (GB), Poland (PL) and Sweden (S).
For every order under 250,00€ value of goods: 18,30€ gross
From an order value of 250,00€: free shipping
Vouchers: 13,60€ gross
Europe Zone 4:
Applies to the following countries: Bulgaria (BG), Estonia (EE), Greece (GR), Ireland (IR), Latvia (LV), Lithuania (LTU), Malta (MLT), Spain (ES), Portugal (PRT) and Romania (ROU).
For every order under 250,00€ value of goods: 24,60€ gross
From an order value of 250,00€: free shipping
Vouchers: 14,60€ gross
Delivery time:
The delivery time may vary depending on the product category. Information on the corresponding delivery time can be found in the general product information (below the unit price shown). In general, the delivery times are as follows: For products in the categories "Bath & Sauna", "Kitchen & Dining" the delivery time is approx. 3-6 days (shipping destination: Austria & Germany). Products in the "Bedroom" category are custom-made products. Cushion covers and blanket covers are individually made for you in the sewing shop of Linen manufactory Vieböck after receipt of your order, the delivery time is stated as max. 30 days. The delivery time for the products "Summer blanket with shoulder strap" and "Summer blanket without shoulder strap" in the category "Out and about" is stated as max. 14 days.
Express deliveries:
Linen manufactory Vieböck does not offer this service.
The shipping costs for vouchers:
Our Vouchers are sent free of charge.
Right of withdrawal & return of goods:
If goods that have already been delivered are returned to us in the course of exercising the right of withdrawal, the customer must bear the resulting delivery costs of the return himself.